Privacy Policy

emGuarde (“we,” “us,” or “our”) operates the website emguarde.life and sells the emGuarde EM001 environmental device. Our contact email is care@emguarde.life.

Information you give us directly:

• Name and email address when you join our waitlist or place an order
• Billing and shipping address when you purchase
• Payment information (processed securely by our payment provider — we never store card details)
• Any messages you send us via our contact form

Information collected automatically:

• IP address and approximate location
• Browser type and device information
• Pages visited and time spent on site
• Referring URLs (how you found us)

We collect this automatically using cookies and similar tracking technologies.

We use your information to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and receipts
• Send marketing emails if you opted in (you can unsubscribe at any time)
• Respond to your questions and support requests
• Improve our website and understand how visitors use it
• Comply with legal obligations

We do not sell your personal information to third parties. Ever.

We share your data only with trusted service providers who help us operate:

• Shopify — our e-commerce platform (order processing, payments)
• Klaviyo — our email marketing platform
• Stripe / payment processors — secure payment handling
• Shipping carriers — to deliver your order
• Google Analytics — anonymised website analytics

Each of these providers has their own privacy policy and handles your data only as needed to provide their services.

We may also disclose your information if required by law or to protect our legal rights.

We use cookies to:

• Keep you logged in during your session
• Remember items in your cart
• Understand how visitors use our site (analytics)
• Personalise your experience

You can disable cookies in your browser settings, though some features of the site may not function correctly if you do.

If you join our waitlist or opt in at checkout, we’ll send you product updates, launch announcements, and wellness content. Every email includes an unsubscribe link. You can also email us at care@emguarde.life to be removed at any time.

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent at any time

California residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of any sale of personal information. We do not sell personal information.

EU/UK residents (GDPR): You have the right to data portability and to lodge a complaint with your local supervisory authority.

To exercise any of these rights, email us at care@emguarde.life.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy — typically for the duration of your customer relationship plus up to 7 years for legal and accounting purposes.

We use industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we take it seriously.

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it.

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies independently.

We may update this policy from time to time. When we do, we’ll update the “Last updated” date at the top. Continued use of the site after changes constitutes acceptance of the updated policy.

Questions about this policy? Reach us at:

Email: care@emguarde.life
Website: emguarde.life